By Caroline Kealey
Some words are hard to love, and I have to concede that “data” is one of them. It doesn’t have any magic that makes the heart of a strategic communicator beat faster. But really, it’s so important that we should all learn to love it a little. Why? Because it’s indispensible to evaluating communications success – and to demonstrating your own contribution as a strategic communicator.
Let’s face it — as a communicator you barely have the time, let alone the budget, to measure your communications activities. Yet, your senior management team is constantly asking for data on return on investment and the evidence that communications has demonstrated a meaningful result.
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This is the first contribution to this blog by Associate Caroline Kealey, an internationally recognized communications strategist, speaker, trainer, facilitator and author.
By Caroline Kealey
In my experience, decision making executives in a variety of sectors often fail to recognize the value their communications people bring to their organization. Often, this arises because the communicators themselves have not adequately conveyed the value they provide in a way that resonates with management.
As a senior decision maker, regardless of whether your organization is a startup or a mature technology company, you can make a powerful shift in your thinking by framing the communications function as a strategic element of your organization’s business development and revenue generation activities. Effective communicators contribute far more than the typical “stuff” of communications, such as news releases, speeches or events. They can provide unique counsel that will bring insightful and strategic “outside-in” thinking to your organization.
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Some words are hard to love, and I have to concede that “data” is one of them. It doesn’t have any magic that makes the heart of a strategic communicator beat faster. But really, it’s so important that we should all learn to love it a little. Why? Because it’s indispensible to evaluating communications success – and to demonstrating your own contribution as a strategic communicator.
