By Linda Forrest
There’s a famous adage in our industry that there’s no such thing as bad publicity. I beg to differ. Your PR resources are doing you a disservice if they fall into any of the following five categories.
1. They’re poor writers
We’ve actually had prospects tell us that their PR agency can’t write. Superior writing skills are essential to good publicity, especially in the technology realm. Technology is complicated and if you don’t clearly articulate what it is your technology actually does, your market won’t know its value and you’re subsequently hampering your market opportunity. Those media targets on your list who are interested in and write about hardware, for instance, may not give a fig about the software components of your offering. Speaking from experience, I’ve visited websites, read press releases and other marketing materials that fail to communicate the value proposition of whatever’s being written about. The death knell for your communications effort is sending out materials that leave the reader scratching their head, no clearer about what it is your company actually does, who for, at what price, why, and where they can learn more about it. The five Ws (and two Hs: how and how much) are essential to communicating effectively with your marketplace. Your PR resources must be able to articulate the important details of your offering, no matter how technical. If the technology is not well understood by your PR team, then they will be unable to write about it effectively.
Bad grammar and spelling are simply unacceptable.
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This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from May 2009. We welcome your feedback.
By Leo Valiquette
Recently, Francis fielded a question on LinkedIn about the value of running a survey to generate media coverage.
Surveys can be used effectively to position a company, but not if the company is perceived simply as a sponsor of an external survey. Francis cited the example of one IT consultancy that, on inmedia‘s counsel, did away with its external survey of CIOs and instead realized much better media traction from publishing the results of an internal census of its own IT experts. The spotlight was shifted from a group of faceless CIOs to the consultancy’s own knowledge keepers, positioning the consultancy as an authoritative subject matter expert rather than a mere survey sponsor.
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Thank you for being with us for the seventh month of our new blog. In case you missed any, here is a recap of our posts from August, beginning with, in chronological order, the latest installments in our series, The Commercialization Ecosystem.
August 2: Getting university IP to market: How Canada falls short by Francis Moran & Leo Valiquette
August 4: Is your invention novel enough to warrant a patent? by David French
August 10: Getting university IP to market: Who needs to step up? by Francis Moran & Leo Valiquette
August 15: Getting university IP to market: Levering youthful ambition by Francis Moran & Leo Valiquette
August 22: 30 considerations for getting tech to market: Part 1 by Francis Moran & Leo Valiquette
August 29: 30 considerations for getting tech to market: Part 2 by Francis Moran & Leo Valiquette
August 31: File early, file often to accommodate changes in U.S. patent law by David French
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This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from February 2008. We welcome your feedback.
By Francis Moran
As part of my continuing series of Francis’s favourite PR fictions, subtitled “Everything I know that’s wrong about PR I learned from technology company executives,” I have written a couple of posts on PR measurement addressing the common myth that straight lines can’t be drawn between a company’s PR efforts and any kind of real evaluative yardstick. I return to the topic today because I am getting some interesting comments on the subject. Clearly, it’s something that people are keen to explore.
Our approach here at inmedia is to measure outputs, outcomes and impact. In my first post, I described what we mean by outputs, which are little more than the critical path, or a list of how much PR stuff the client is buying. While most PR agencies and practitioners will set clear parameters for their outputs, too few are prepared to go any further than that.
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This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from September 2009. We welcome your feedback.
By Leo Valiquette
It’s been a while since I have expounded on the subject of reference customers. (OK, it’s been a while since I’ve expounded on any subject on this blog, but here I am, back in form.)
In our work at inmedia, where we strive to engage with the editors of specific trade and industry titles to sell them on the merits of a client’s story, enthusiastic reference customers who can articulate the pain points that were addressed by our clients’ products will, more often than not, make the editor sit up and take notice.
Customers who have actually opened their wallets for a vendor’s product or service provide validation and demonstrate uptake in the market. They can speak in dollars-and-cents terms about why they adopted a particular product and the benefits and return on investment they have derived from it.
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