QNX’s customer-centric culture pays dividends
By Leo Valiquette
It has been a thirty-year journey for Ottawa’s QNX Software Systems, largely under what has jokingly been referred to as “stealth mode.” Last year, the company saw its brand boosted through its acquisition by Research in Motion as the mobile device maker sought out QNX’s expertise in realtime operating systems (RTOS) to help make its Playbook a reality.
But though it remained relatively unknown in its own backyard, QNX had already cemented its market position before RIM came knocking thanks to its own unique customer-centric approach and the support of its previous owner, Harman International. Derek Kuhn, vice-president of sales and marketing, and Sebastien Marineau-Mes, vice-president of engineering, spoke this morning at OCRI’s execTALKS breakfast about how their company has evolved over the years.
