The key factors that make B2B social media distinct from B2C
By Alexandra Reid
Readers of this blog likely know that we work exclusively in the B2B marketplace. It has been common knowledge for some time now that social media is not limited to B2C companies; rather, B2B companies are succeeding (if not dominating) in engaging with online communities through social media channels. It is an exciting time for our clients, who are both intrigued and excited about the potential social media presents for allowing them to engage with prospects, customers, journalists and industry thought leaders.
B2B companies are excelling past their B2C counterparts in social media in many areas. Just check out these data points from a study conducted by Brian Solis:
- 81 per cent of B2B companies maintain company-related profiles on social networks, compared to 67 per cent of B2C.
- 73 per cent of B2B companies monitor brand mentions, compared to 55 per cent of B2C.
- 66 per cent of B2B companies engage in discussions, compared to 43 per cent of B2C
- 50 per cent of B2B companies upload content to social networks, compared to just 32 per cent of B2C
