Drinking from the waterfall: How to effectively monitor social media
By Alexandra Reid
This is part one of a three-part series I will write on how to monitor, manage and measure social media. I have discussed best practices for each of these processes in previous posts. However, after receiving a comment on LinkedIn, I realized that I neglected to dive into any of these subjects in great detail. I hope this short series will help social-media newcomers grasp not only the basic concepts required for each of these areas of community management, but also provide the most modern tools and techniques so they can be more effective in marketing their businesses on these channels.
