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In it until everyone crosses the finish line

By Leo Valiquette

In my various engagements as a freelance writer and marketing communications consultant, I often find myself working with the clients of a client.

It’s a situation that adds a whole new dimension to the relationship between service provider and client. Not only are you serving the needs of that primary client, but now you are also in the role of their ambassador; how you conduct yourself with their clients reflects on them.

For me, this typically manifests itself in this way: My primary client is providing a service to its clients which includes my services as writer and consultant. This most often involves situations where a media outlet is selling advertorial space (in other words, content marketing space) to their advertisers and I come in to help those advertisers fill that space with strong and effective content. There can be quite stringent deadlines to meet and my role is that of project manager as much as it is writer to herd the cats and ensure the job gets done on time.

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