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A little cleverness goes a long, long way

By Leo Valiquette

“True trumps clever any day of the week … It’s far more important to tell a true story even if it’s not perfect in all the details than to make up a clever lie.”

Character actor and memoirist Stephen Tobolowsky spoke these words during a September 2012 interview with National Public Radio. MarketingProfs contributor Jay Pinkert quoted Tobolowsky last week in an article about the value of using honest customer stories to create truly powerful content marketing material.

I’ve written more than once about the power of endorsements willingly provided by those precious entities who validate your existence by giving you money for your product or service. I’ve also emphasized the value of truth and sincerity in advertising, where real people sharing their real stories is far more potent than some paid actor posing as a happy customer, working from a script that has been derived from a variety of customer experiences.

But that article by Pinkert and that quote from Tobolowsky got me thinking about something else, a discharge of clever verbiage that can distort, distend and otherwise bloat marketing copy until it has a poor chance of hooking its intended audience.

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