By Francis Moran
Following so soon after a recent post that declared, “Your customers aren’t werewolves; stop looking for a marketing silver bullet,” today’s title might suggest that I am stranded in a double feature at the marketing equivalent of a b-movie drive-in. Not exactly, but I was at a trade show last week that had me wondering whether trade shows aren’t marketing’s undead, soulless ghouls that suck the life out of budgets and contaminate sales funnels with lousy leads.
It was the third trade show I attended on behalf of various clients this year. The first one, in January, was that orgy of geeks and gadgets called the Consumer Electronics Show in Las Vegas. It was followed closely by the National Retail Federation’s very serious Big Show in New York. These two shows may well be chalk and cheese compared one to the other, but if either is a zombie, someone forgot to tell them how to behave. Both were packed with industry experts, thousands of exhibitors, huge international delegations and masses of clearly alive and lively attendees. No George A. Romero production here.
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This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from October, 2008. We welcome your feedback.
By Francis Moran
“I’ve just come to expect that my (public relations) agency can’t write,” was the astonishing admission I heard a few weeks back from a vice president at one of Ottawa’s larger technology companies who called us to see if we’d be interested in participating in an agency review process.
(I’ve promised not to name him (or her) for reasons that will be obvious as you read the rest of this post.)
I could hardly believe my ears. But yes, he said, it had long been his experience that the PR practitioners he had been dealing with from a range of different agencies and across a number of companies just weren’t very good writers, and so it fell to him to write most of the materials used in his campaigns. One of the key reasons he was approaching inmedia, he told me, was our very strong reputation in the marketplace as superb writers, a reputation he said was confirmed when he read our blog and web site.
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This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from February 2008. We welcome your feedback.
By Francis Moran
As part of my continuing series of Francis’s favourite PR fictions, subtitled “Everything I know that’s wrong about PR I learned from technology company executives,” I have written a couple of posts on PR measurement addressing the common myth that straight lines can’t be drawn between a company’s PR efforts and any kind of real evaluative yardstick. I return to the topic today because I am getting some interesting comments on the subject. Clearly, it’s something that people are keen to explore.
Our approach here at inmedia is to measure outputs, outcomes and impact. In my first post, I described what we mean by outputs, which are little more than the critical path, or a list of how much PR stuff the client is buying. While most PR agencies and practitioners will set clear parameters for their outputs, too few are prepared to go any further than that.
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This is the 29th article in a continuing series that examines the state of the ecosystem necessary to successfully bring technology to market. Based on dozens of interviews with entrepreneurs, venture capitalists, angel investors, business leaders, academics, tech-transfer experts and policy makers, this series looks at what is working and what can be improved in the go-to-market ecosystem in the United States, Canada and Britain. We invite your feedback.
By Francis Moran and Leo Valiquette
Over the past two weeks, we’ve talked about how Canada falls short when it comes to commercializing university IP and the leadership from the business community that is needed to address the gap. We’ve talked to entrepreneurs and technology transfer officers who straddle the line between the university lab and the marketplace.
But what about the students? How do we inspire and lever our next generation of innovators and entrepreneurs to drive commercialization from the university setting?
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This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from February 2008. We welcome your feedback.
By Francis Moran
About a month ago, as part of my continuing series of Francis’s favourite fictions, I tackled the too-widely held myth that public relations can’t be measured. I described how, at inmedia, we establish a critical path, or set of outputs, for every project and ongoing program that allows our clients to certify that we’re exerting the amount of effort we said we would. This, I said, was a good starting point for program measurement, but a woefully inadequate one.
I went on to describe what we call outcomes, a set of clear and unambiguous objectives we set that tell our clients what they should expect by way of actual coverage by our target media and analysts, with more granular objectives established for specific program elements such as news releases, product launches, contributed articles, speaking programs, trade show support and so on. Applying such an approach turns the whole PR value proposition on its ear; instead of a cost centre that should be managed down to its minimum, a client can now view the PR function as an investment centre, and can answer the question, “Are these results, or outcomes, a sufficient return on the investment my PR agency or department is asking me to make?”
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Following so soon after a recent post that declared, “Your customers aren’t werewolves; stop looking for a marketing silver bullet,” today’s title might suggest that I am stranded in a double feature at the marketing equivalent of a b-movie drive-in. Not exactly, but I was at a trade show last week that had me wondering whether trade shows aren’t marketing’s undead, soulless ghouls that suck the life out of budgets and contaminate sales funnels with lousy leads.
