By Alayne Martell
The Internet. Love it or hate it, most of us need it. And with it comes many debates. Most recently the controversy is growing over the Canadian Radio-television Telecommunications Commission’s (CRTC) recent ruling regarding usage-based-billing (UBB). The ruling would allow large telecom companies such as Bell and Rogers to force independent Internet service providers (ISPs) to adopt the same UBB structure they use. Interestingly enough, the same big guns sell wholesale access to these smaller ISPs, essentially preventing them from remaining competitive.
Then the federal government chimed in. Last week, during an industry committee hearing, the CRTC indicated it would be delaying the implementation for 60 days while it is reviewed. Industry Minister Tony Clement followed that up with the proclamation (by Twitter no less…that could be fodder for a whole other blog post) that if the CRTC comes back with the same outcome, cabinet would overturn it.
Looks like this debate could become heated.
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As part of our ongoing series examining the ecosystem necessary to bring technology to market, we asked the dean of Ottawa’s technology sector, Denzil Doyle, to weigh in on some of the critical issues facing technology companies. This is the first of Denzil’s commentaries and we welcome your comments.
By Denzil Doyle
During the past three or four decades, Canadian policy makers at both the federal and provincial levels have tried just about every trick in the book to finance technology companies, particularly those that are at an early stage in their development. In the early 1980s, we had the Scientific Research Tax Credits (SRTCs) that allowed technology companies that were not yet profitable to predict in advance what their R&D expenditures were going to be during a certain year and then effectively sell those expenditures to taxable corporations and individuals for use as tax write-offs. The troubles came about when the companies were asked to verify their expenditure to the tax authorities. Many CEOs and CFOs ended up in jail or spent years dealing with aggressive tax auditors.
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This is the second article in a continuing series that examines the state of the ecosystem necessary to successfully bring technology to market. Based on dozens of interviews with entrepreneurs, venture capitalists, angel investors, business leaders, academics, tech-transfer experts and policy makers, this series looks at what is working and what can be improved in the go-to-market ecosystem in the United States, Canada and Britain. We invite your feedback.
By Francis Moran and Leo Valiquette
In a recent interview with the New York Times, Sean Parker, the entrepreneur behind Napster and Facebook and himself a venture capital investor, provided a rather gloomy assessment of the VC industry and the future of U.S. innovation in general.
“The risk-reward doesn’t work out in favor of putting money into venture capital anymore,” he said.
And yes, again, to confirm, Parker is himself a VC investor. He went on to say that the contraction of the U.S. VC market means that “innovation could gradually grind to a halt or at least become less effective,” a trend that could serve to erode the ambition and vision of entrepreneurs.
“Ten years ago, venture capitalists would ask the question: Do you want to build a company and flip it or do you want to build a company and IPO it? It’s a trick question. The correct answer was always, ‘I want to build an incredibly valuable stand-alone business and maybe we get bought, maybe we go public but we’re going to build an incredibly valuable company,’” Parker said. “Now it’s actually not clear that that’s the right answer. There’s a lot of venture firms that are clearly interested in building something and selling it either to Facebook, Google, Microsoft.”
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By Francis Moran
One day last week, I tweeted the message you see to the right because I was tickled by the email that came in. In my haste, however, I added a snappy hashtag and thereby made the same common mistake I often accuse marketers — even branding experts — of making.
The prospect who sent me that email remembered how I look. I will be the first to admit that a red — okay, rapidly greying — pony tail, full-but-tidy beard and what used to be a curly moustache do tend to set me apart from the average corporate consultant, even in the less-buttoned-down realm of marketing. Based on how I look, he was able to easily remember who I am.
He wasn’t, however, looking for a pony-tailed, bearded guy; he was, in fact, looking for a PR firm. And, because of whatever impression about my abilities as a PR guy that I had left with him during a past engagement, he immediately thought of me.
In that nutshell, then, you have the difference between branding and visual identity, something that, as I said at the opening, many marketers and not a few so-called branding experts often confuse.
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By Linda Forrest
A few weeks ago, as I trundled through a sparsely populated HMV, a retailer that’s rumoured to be on its way out of Canada (if not about to shuffle off this mortal coil altogether), I couldn’t help but wonder if its acronym still stood for His Master’s Voice or if its meaning had shifted and now accounts for the hats, mugs and videogames that have overtaken shelf space once devoted to recorded music.
Pair that with the intensive work we’ve been doing to launch our strategy practice and my mind turns to diversification as a marketing strategy. Wikipedia defines diversification in this usage, rather than its other recognized definition as a financial investment strategy, as “a form of corporate strategy for a company. It seeks to increase profitability through greater sales volume obtained from new products and new markets. Diversification can occur either at the business unit level or at the corporate level. At the business unit level, it is most likely to expand into a new segment of an industry which the business is already in. At the corporate level, it is generally…very interesting entering a promising business outside of the scope of the existing business unit.”
When does it make sense to branch out? How can your company go about determining if and when diversification is the right approach for you? Marketing experts like several of our Associates can provide you with strategic counsel on your particular scenario, but there are some tried and true considerations that must be truthfully answered to determine whether this is a successful evolution of your brand or a desperate move to increase revenues by trying to be all things to all people. Diversification is a risk, but it can be a calculated one.
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Ignore your evolutionary history at your peril
February 03, 2011 by Bob Bailly
If you are interested in why people do what they do, why they buy what they buy, or why they behave like they do, then my contributions to this blog may be for you.
If you are interested in learning what science has to teach about the best ways to convince, communicate and motivate people, then […]
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What does it take to bring technology to market?
February 02, 2011 by Francis Moran
“Companies that can’t clearly articulate their customer and market are not real serious companies, they are research projects … Engineering and marketing need to work together from the get go.
So said Ronald Weissman in a recent interview. And Weissman should know. […]
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Great technology deserves great marketing
February 01, 2011 by Francis Moran
For too long now, I have been painfully aware of just how dimly acquainted technology is with marketing. I’ve heard all the usual reasons; hell, I’ve even subscribed to most of them myself at one time or another. But these excuses simply don’t hold up to scrutiny. Technology companies tend to be […]
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Marketing tips from that big bold brand we call Canada
January 26, 2011 by Leo Valiquette
The Canadian Tourism Commission (CTC) is one of Canada’s leading marketing organizations, tasked with making the most of the fact that, when it comes to having a globally recognized brand in the international tourism industry, Canada ranks number one. CTC president and CEO Michele McKenzie spoke at the Ottawa Chamber’s monthly Eggs […]
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Wanted: Crystal clear online etiquette for employees
January 25, 2011 by Alexandra Reid
There has been a lot of discussion about the blurring lines between personal and professional use of social media. Many questions have been asked and proposed solutions have been fiercely debated: Should employees be restricted on how they use social media both personally and professionally? Should there be restrictions on how they […]
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The saddest marketing story I’ve ever heard
January 24, 2011 by Francis Moran
I heard the saddest story the other day. A few years ago, we worked on the launch of a new personal finance website developed by a veteran personal financial advisor. The site was detailed, secure, incredibly useful and solved a sharp, expensive and disruptive pain that the advisor had been running up […]
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Zone5ive: The relevance of PR in the age of social media
January 21, 2011 by Alexandra Reid
By Alexandra Reid Yesterday’s Zone5ive was a hot ticket. In fact, the near-capacity crowd Tweeted about it so much it trended on Twitter. The event’s success can be owed to the fact that co-presenters, our own Francis Moran and Kathryn Schwab of Cyan Solutions, demonstrated what they were talking about by producing a content-rich presentation that […]
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Should you give your customers what they want?
January 19, 2011 by Linda Forrest
By Linda Forrest …rather than what they need? This question is inspired by Starbucks‘ announcement that Trenta-sized iced drinks are being introduced as a result of customer demand. These 31 oz. caffeinated beverages are still dwarfed by other options on the market – the Super Big Gulp comes to mind – but the supersizing of […]
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Traditional Marketing is Dead – Long Live Bikini Waxer Marketing | Scalexl : [...] pointed out by Alexandra Reid on the Francis Moran website content marketing is becoming more and more like journalism. So, it is not just about the content, [...]
It’s Summertime…and the Networking is Easy? | THE MERRAINE BRAIN : [...] In fact, summer is perhaps one of the times least used to network, yet at the same time has shown to be the most productive time to network. People tend to be in a brighter mood compared to during the gloomy winters-especially where I am from in England! Networking needs to be fun and not approached as another chore, like mowing the lawn. (http://francis-moran.com/marketing-strategy/social-media-strategy-why-meeting-in-the-real-world-matt...) [...]