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Canadian bacon sizzles in the Valley

• Posted by Leo Valiquette
• May 26, 2010
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By Leo Valiquette

Last night, I had the honour of attending the Canadian launch of the C100 in downtown Ottawa at Foreign Affairs and International Trade Canada.

What is the C100? It’s a group of those ex-pat Canadians who we refer to when we lament the “brain drain.” They have stepped up to put their time, money and Rolodexes into helping our strongest early-stage companies acquire the mentoring, business contacts and exposure to potential investors they need in North America’s hottest technology nexus — Silicon Valley.

Or to say it another way:

C100 is a non-profit, member-driven organization dedicated to supporting Canadian technology entrepreneurship and investment, comprised of a select group of Canadians based primarily in Silicon Valley, including executives of leading technology companies, experienced start-up entrepreneurs and venture capital investors.

There are Canadians that fit that bill all over the Valley said Chris Albinson, one of the founders of the C100 and co-founder and managing director of life sciences and technology investment firm Panorama Capital.

Last fall, overwhelmed by stories from disheartened Canadian entrepreneurs who were struggling to stay afloat as investment dollars dried up due to the economic downturn, as well as the demise of Nortel Networks and the impact this would have on the entire Canadian innovation ecosystem, the founders of C100 decided to do something. They looked to the examples set by other ex-pat communities in the Valley, notably the Israelis, and the networks they had set up to help start-up companies from back home make a name for themselves in the Valley.

At a dinner where 65 guests showed up despite only 50 invitations having been sent out, the audience was challenged to step up and commit to doing something. By the end of the night, 64 guests had endorsed the idea that would become the C100 and each had committed $800 to its creation.

Five months later, the C100 has earned the support and sponsorship of government, economic development agencies and technology incubators across Canada, from EDC and DFAIT, to OCRI, MaRS and Communitech in Ontario.  Seventy Canadian companies have been introduced in the Valley and provided with crucial mentoring and exposure from those who have been there and done it first.

After only five months, five of those 70 companies have secured venture capital investment — a total of US$45 million. And this is just the start.

Incidentally, one of the companies that has benefited from C100’s help is cloud data governance specialist PerspecSys of Waterloo, a new inmedia client. Only last week, PerspecSys was one of 20 Canadian companies that were part of 48hrs in the Valley, a C100 initiative carried out in partnership with the Consulate General of Canada. 48hrs is a fun and intense two-day mentoring and business development program designed to help Canadian entrepreneurs connect with the advice, resources and networks they need to grow their businesses.

While on the junket, PerspecSys competed in the elevator pitch sessions before a judging panel of hard-nosed Valley investors and other tech sector players at the Plug and Play Spring EXPO. It beat out about 40 other U.S. and Canadian companies to take top honours due to the strength of its go-to-market strategy and an innovative solution that lies at the confluence of two key growth markets – cloud computing and securing sensitive corporate data to meet compliancy requirements.

So, hat’s off to the C100 — yet another example of how adversity breeds creative leadership and opportunity. It is this kind of grassroots community effort that will drive a bright future for Canadian entrepreneurship and innovation.

Leo Valiquette

Posted in:

• Technology marketing

I’d like to thank the Academy…

• Posted by Linda Forrest
• May 18, 2010
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By Linda Forrest

Many moons ago, we wrote a post that gave a general overview of how awards fit into an integrated PR program. All of this information still rings true. Awards can be a worthwhile part of your communications program, but make sure that the ROI is worth it if it’s something you have to pay steep fees to enter. The best kind of award is the one where entry isn’t even necessary, where you’re singled out by experts in your field for being the best at what you do. You can’t buy that kind of third-party validation from reputable sources and it may cause prospects and competitors to both sit up and take notice of you.

Since many of our clients have had the good fortune lately of winning some prestigious awards and being singled out as some of the best at what they do, and since I’m working on a report for a new client that maps out appropriate awards opportunities for the year ahead, safe to say that I’ve got awards on the brain.

I’d like to publicly congratulate several of our clients for recent distinctions bestowed upon them:

UNIT4 Business Software, a top-six provider of ERP software worldwide, was named Employer of the Year at last week’s VIATeC Awards, which honour Vancouver Island technology companies. We like working for them; they must also be a pretty good place at which to work.

PerspecSys, whose hybrid cloud platform that mitigates the data privacy, residency and security concerns inherent to using SaaS applications in the public cloud, was both feted as one of Gartner Group’s “Cool Vendor in Cloud Security Services 2010” and named as finalist in the Global Cloud Security Challenge 2010. We’ll be telling the world a lot more about PerspecSys starting tomorrow.

Touch Bionics, the company behind cutting edge bionic technology like the i-LIMB Hand and ProDigits, was recently awarded the Queen’s Award for innovation, the most prestigious award in the UK for business performance. It’s another nice nod for a client that, it is safe to say, is the most decorated of any we’ve ever worked with.

Keep up the great work!

Linda Forrest

Posted in:

• Public and media relations
• Technology marketing

Twitter for marketing and PR

• Posted by Francis Moran
• May 11, 2010
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By Francis Moran

There’s a witty little joke that’s been running on Twitter for some time now. I don’t remember when I first saw it, but every so often it pops into my Twitter stream and I click through to the punchline again. The otherwise redoubtable @missrougue, Montreal-based Tara Hunt, hooked me this morning.

The setup line is usually something like, “How to use Twitter for Marketing and PR” and a short link. Clicking on the link brings you to a one-page website that has the word “Don’t” in block black letters in the middle of the screen.

Ha ha.

But I could not more profoundly disagree with the sentiment.

Let me leave aside what I believe is the immense potential Twitter represents to engage with customers, stakeholders and others, what I would think is the very definition of marketing, and let me briefly cover how we at inmedia routinely use Twitter in our technology media relations practice.

1. We follow journalists who cover our clients and their space. Journos have been enthusiastic adopters of Twitter, using it to source ideas and contacts and to spread the word about what they’re working on. This brings us opportunities we can pitch our clients into and helps us understand even better what these reporters are interested in.

2. We actively pitch reporters through Twitter. Along with email and the telephone, Twitter has become a useful tool to reach out and touch a reporter. With a mere 140 characters at our disposal, you’ve got to believe we need to get the story down pat! And we do. Some reporters welcome this approach, and we embrace the channel where they do; others would prefer we not do so, and we respect their choice. Our front-line media relations practitioners can now count several instances of successful story pitches that were at least initiated, if not fully consummated, through Twitter.

3. We monitor Twitter for mentions of our clients, their competitors and their issues. While most of those mentions do not emanate from journalistic sources, tracking them helps our clients understand who is talking about them and what’s being said. If our clients are active on Twitter, they can engage across this channel. And even if they’re not, Twitter can be an early warning of an emerging event that could bode well or ill. Twitter has become just one more default source in our integrated monitoring efforts for clients.

4. We tweet major announcements by our clients. We count interested journalists, a broad range of technology executives, industry watchers and other influencers among our own lists of followers. So tweeting our clients’ news releases is just one more channel we can deploy on behalf of our dissemination efforts for our clients.

5. And, last but not least, we tweet major hits we get for our clients. I could tell you we do this for much the same reason as item number 4, and I would not be lying. Tweeting major stories attracts attention to them and so expands their reach and improves their impact. But to be thoroughly honest, we also do it to toot our own horns a bit. We like being able to announce that we just got coverage for a client on CNN, or in the New York Times or CIO or some other big-name outlet.

So I’m utterly persuaded, all joking aside, that Twitter is an effective new tool in the media relations tool box, one we’re happy to use extensively.

Francis Moran

Posted in:

• Social media

PR blogosphere round-up: the good and the bad

• Posted by Linda Forrest
• May 03, 2010
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By Linda Forrest

In this round-up, I’d like to highlight where to find examples of good PR campaigns, as well as cautionary tales on what not to do.

The Good

Bulldog Reporter has a feature called Winning PR Campaigns that highlights recent successful campaigns.

PRWeek highlights successful campaigns every week, like this recent Seventh Generation feature (subscription required).

Sadly, it seems an attempt to launch a Good Pitch Blog was unsuccessful. The “cobbler’s kids who have no shoes” anecdote rings true – we’re too busy getting good publicity for our clients to promote the good work we’re doing, to highlight our own successes.

The Bad

As any savvy PR person knows, the BadPitchBlog is one place where you don’t want your work to show up. It’s entertaining, to be sure, but also terrifying that these practitioners are sullying our industry’s reputation in this fashion.

PRdisasters.com operates under a similar mandate.

Another PR firm has been collecting what it sees as the biggest 15 corporate PR mistakes of the last decade. There are some doozies.

And here’s some advice on what to do if a PR disaster strikes.

Linda Forrest

Posted in:

• Public and media relations

More cheque-book journalism on its way

• Posted by Francis Moran
• April 30, 2010
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By Francis Moran

The news last week that major international news agencies, including Reuters and Agence France-Presse, were going to boycott the news conference launching this year’s Cannes film festival in a dispute over restricted access to the festival’s fabled red carpet is an uncomfortable but not wholly unexpected consequence of both the blurring lines between the editorial and commercial departments of large media conglomerates and of the recognition that there is still a lot of money to be made from news content — at least, from certain kinds of news content.

Here’s the back story. The fabled film festival, which is the world’s largest and this year runs from May 12 to 23, signed a sponsorship deal with French broadcaster Canal Plus and with European pay-TV company Orange, a subsidiary of France Telecom. The deal, part of a growing trend by media properties to extract more than just exposure from their sponsorship of events, gives the two sponsors a level of exclusivity over video footage from the red carpet, where the world’s stars and starlets preen for the attention of paparazzi as they arrive for screenings, and from news conferences, where the stars and directors of the movies meet the world’s journalists covering the festival. The festival has said that other news organizations would have restricted access to these venues for video-shooting purposes. The world’s largest wire services, which are well paid to serve up this video to their clients around the globe, have cried foul.

I’m not sure they should be.

I realise that media outlets, especially reputable media outlets, have always maintained opaque Chinese walls between their editorial and advertising departments but many of them in this modern era have been tearing down those walls themselves. The trend is most advanced in broadcast, where, for example, hundreds of millions of dollars are paid every two years for exclusive broadcast rights to the Olympics. An unchallenged outcome of this is that while non-sponsoring broadcasting companies can certainly cover the games, they accept that they will face restrictions on camera placement and access to athletes, and quite severe limits on how much they can actually broadcast.

Not all that much different from what the Cannes festival has imposed.

I suspect the news agencies are crying foul less out of wounded journalistic ethic and more out of a hit to their bottom lines. You see, event organizers like the Olympics and, now, Cannes have figured out that the pictures media companies acquire at such events are worth a lot of money. And they want a piece of this action. I believe we will increasingly see event organizers charge the media for access to this valuable content.

In a way, this has long been established practice on election campaigns, where journalists who want to travel on the leader’s plane or bus must cough up substantial amounts of money to cover the costs. While nobody would ever suggest this is any sort of cheque-book journalism, it does lock out the less-wealthy media organisations and, thereby, make more valuable the stories and pictures that those with access publish and broadcast.

As I said, I’m not sure I object to this trend. While the purist in me is concerned about a world where media have to pay for access to events and the implications that holds for media freedom and other vaunted values, the realist (cynic?) in me is obliged to concede that most media today are indistinguishable from any other commercial enterprise, producing and packaging the product they know will sell while leaving aside the stuff they know won’t.

Why shouldn’t they have to pay for the raw material?

Cannes, Olympics, journalism, cheque-book journalism, media ethics [\tags]

Francis Moran

Posted in:

• Marketing strategy
• Product marketing