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Data mining, DNA or otherwise, no substitute for real customer dialogue

By Leo Valiquette

Marketing, as we have repeatedly emphasized on this blog, begins with a fundamental exercise to identify a high-value pain or need that you have the potential to address, and then building the right product to meet that need.

It is by necessity a process of dialogue with that target audience to determine what features, functionalities and price points will make your solution a must have.

So I read with great interest last week’s article in the Globe and Mail titled Why your DNA is a gold mine for marketers.

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Commercializing research in Scotland

By Maurice Smith

It has been nearly 20 years since Scottish Enterprise, then a fairly new economic agency, launched an inquiry into Scotland’s comparatively low business birth rate.

In 1993 the talk was all about improving access to finance, encouraging university spin-outs and challenging a culture that was seen to be risk averse and over dependent on jobs from big employers, public and private.

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Great articles roundup: VC, mentorship, neuroscience, media convergence, innovation, entrepreneurship and the ugly stepchild

By Alexandra Reid

As a regular feature, we provide our readers with a roundup of some of the best articles we have read in the past week. On the podium this week are Fast Company, Entrepreneur, Forbes, David Meerman Scott, Harvard Business Review, Guardian and Wired.

Why most venture-backed companies fail

The current VC model is a play on probability. But this author says this “numbers game” theory, where some will win and some will lose, is not an acceptable approach, especially when fund managers’ fees can reach in the millions while investments may result in massive losses.

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Content is the sun around which all else revolves

By Francis Moran

Over the past several years, the way in which I describe what we do on the PR side of the house has really changed. For most of its 14 years, inmedia Public Relations was a very sharply focused proposition: We did media and analyst relations and not much else. And we did it for B2B technology companies, and nobody else. That last part hasn’t changed much; the only clients who really interest us are those working in knowledge-intensive or technology applications. And our mastery of the unique challenges of addressing enterprise marketplaces or selling into the value chain as opposed to marketing an end product means our value proposition remains focused on B2B.

What we do for our clients, however, has evolved in tune with the shifting landscape we have been presented with. And the evolution has been so natural that we really didn’t notice we had a new service offering until long after we had started to successfully deliver it.

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Don’t spit your PR effort into the wind

By Leo Valiquette

Monday was a snow day across the Ottawa region, or, to be more precise, an ice rain day.

That left tens of thousands of kids with a bonus day off from school and parents tasked with finding alternative care arrangements. Many no doubt conceded defeat and took the day off rather than endure a hellish morning commute.

Today is another challenging one for parents. Elementary teachers with the Ottawa-Carleton District School Board are on a one-day walkout to protest the Ontario government’s Bill 115. Their action impacts almost 50,000 students.

Of the two events, the walkout should be the less disruptive. It does, after all, impact only elementary schools and only one of the Ottawa area’s school boards. Parents were also given five days advance notice.

Our fickle winter weather is seldom so accommodating.

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Recent Comments

  • The Future of A&R – Walabe : [...] http://francis-moran.com/marketing-strategy/top-10-questions-every-strategic-communicator-should-ask... [...]

  • Traditional Marketing is Dead – Long Live Bikini Waxer Marketing | Scalexl : [...] pointed out by Alexandra Reid on the Francis Moran website content marketing is becoming more and more like journalism. So, it is not just about the content, [...]

  • It’s Summertime…and the Networking is Easy? | THE MERRAINE BRAIN : [...] In fact, summer is perhaps one of the times least used to network, yet at the same time has shown to be the most productive time to network. People tend to be in a brighter mood compared to during the gloomy winters-especially where I am from in England! Networking needs to be fun and not approached as another chore, like mowing the lawn. (http://francis-moran.com/marketing-strategy/social-media-strategy-why-meeting-in-the-real-world-matt...) [...]

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