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Best of: Think like the fish

This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from April 2010. We welcome your feedback.

By Francis Moran

I can’t remember when or from whom I first heard the line, “Marketers should think like the fish, not like the fisher.” But I have always enjoyed it as a pithy summary of our marketing credo that says you must put yourself in your customers’ shoes when plotting your marketing strategy. It doesn’t matter how fancy your new spinning rod might be, or how pretty the fly is that you just put on the end of your fly rod, if the fish aren’t hungry for what you’re offering, they’re not going to bite. You need to know what the fish are looking for and then craft your marketing message accordingly.

Driving along the other day, I saw the truck in this picture and I drove around a couple of city blocks so I could come back and take the picture. I tweeted this the other day but I thought I’d also share it here because it is such a simple-yet-brilliant example of this precept. Enjoy.

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The free tools in my social media marketing toolkit — Part 1: Monitoring

By Alexandra Reid

I talk a lot about social media marketing strategy here, but rarely do I mention the time-and-money-saving tools that streamline my community building activities and make our social media marketing program an effective solution for businesses.

All of the tools I use are free and available to anyone with access to a computer. They are great for small and new businesses with tight budgets and limited time for experimentation and operation. But while I highly recommend that these tools be used to support social media marketing activities, they are useless for businesses that don’t align them with a sound social media marketing strategy. Additionally, while these tools help abridge the flow of social media content so users can siphon relevant information, engage with their communities and track progress, a key challenge cited by numerous businesses is keeping on top of monitoring, measurement and engagement efforts.

We must also remember that these tools are free and far from perfect. In fact, the biggest criticisms of all social media monitoring tools (free and paid) are that they sometimes fail to provide reliable and accurate data, have lag times, bugs, and are confusing to use. That’s why we must always cross-examine data with information provided by other tools and sometimes even check information manually to ensure everything is accurate.

Today I’ll discuss the tools I use for monitoring social media. In a subsequent post, I’ll reveal my favourite management and measurement tools. You’ll notice that I don’t use many tools to do my job. This is because too many tools act as speed bumps in an otherwise efficient engagement system.

Without further ado, here are my favourite social media monitoring tools:

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What an IP Coordinator should know: Something about trademarks

As part of our ongoing series examining the ecosystem necessary to bring technology to market, David French, a senior Canadian patent attorney with 35 years of experience, now provides a further of his commentaries on the importance to a company of protecting its Intellectual Property.

By David French

In previous posts in this series we addressed mainly issues relating to patents. In this post we take a break from patents to discuss another very important type of Intellectual Property.

Intellectual Property has acquired this name because it is a type of property that is created by government-passed laws. Without legislation, the fundamental rule of the marketplace is that everyone is entitled to copy. But when someone copies trademark, there is an almost universal recognition that this is unjust. Besides being unjust, there are powerful economic justifications for suppressing the copying of trademarks by competitors.

Everyone has an impression as to what a “trademark” is. They think of Coca-Cola, or Heinz, or Heinz 57, or Kentucky Fried Chicken. The common thread of all trademarks is that when you see a mark you have a certain expectation about what you’re going to get. Although there are no rules forcing a trademark owner to market a consistent product under a trademark, there are powerful economic incentives for doing so.

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A bit of Friday-before-a-long-weekend fun: Internet memes about PR, social media and marketing

By Linda Forrest

Many of us are heading into a  long weekend, something which makes the Friday clock tick just a little bit more s l o w l y. To help alleviate the painful drip of time before your extended weekend, here, for your pleasure, I’ve compiled a handful of Internet memes about PR, social media, and marketing.

For those of you wondering about what Internet memes are, Wikipedia offers this description:

The term Internet meme (play /ˈmm/meem)[1] is used to describe a concept that spreads via the Internet.[2] The term is a reference to the concept of memes, although the latter concept refers to a much broader category of cultural information.

If you’re looking for examples, Wikipedia also has that covered. KnowYourMeme is working on documenting all of these Internet phenomena.

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Focus roundtable: The Rise of Pinterest in B2B

By Alexandra Reid

For those of you who have been living under a rock for the past few months, Pinterest is a new, visually stunning social bookmarking site that is breaking records for new visitors. It received nearly 11 million visits the week ending Dec. 17, 2011, outranking Google+, and experienced a fourfold increase in unique visitors from September to December. I’ve written on Pinterest here before, but I thought it might be helpful to also share with you the recording of a Focus roundtable I participated in yesterday on the rise of Pinterest in B2B.

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Recent Comments

  • The Future of A&R – Walabe : [...] http://francis-moran.com/marketing-strategy/top-10-questions-every-strategic-communicator-should-ask... [...]

  • Traditional Marketing is Dead – Long Live Bikini Waxer Marketing | Scalexl : [...] pointed out by Alexandra Reid on the Francis Moran website content marketing is becoming more and more like journalism. So, it is not just about the content, [...]

  • It’s Summertime…and the Networking is Easy? | THE MERRAINE BRAIN : [...] In fact, summer is perhaps one of the times least used to network, yet at the same time has shown to be the most productive time to network. People tend to be in a brighter mood compared to during the gloomy winters-especially where I am from in England! Networking needs to be fun and not approached as another chore, like mowing the lawn. (http://francis-moran.com/marketing-strategy/social-media-strategy-why-meeting-in-the-real-world-matt...) [...]

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