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Fiction: Public relations can’t be measured

This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from January 2008. We welcome your feedback.

By Francis Moran

Francis’s favourite fictions is a continuing series of posts on common myths surrounding the practice of public relations. When I give this as a presentation, I subtitle it, “Everything I know that’s wrong about PR I learned from technology company executives.” Today’s fiction comes courtesy of a chief financial officer at such a venture who nixed her marketing vice president’s intention to hire us, saying, “I can’t measure marketing so I won’t fund it.”

Too bad; the company she used to work for is now out of business, taking a genuinely valuable technology advance and more than $30-million in investors’ money with it. Maybe now, she at least has a yardstick with which to measure the cost of not marketing.

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Is your invention novel enough to warrant a patent?

As part of our ongoing series examining the ecosystem necessary to bring technology to market, David French, a senior Canadian patent attorney with 35 years of experience, now provides the fifth of his commentaries on the importance to a company of protecting its Intellectual Property.

By David French

I began this series by talking about the importance of having an IP Co-ordinator on the team and how this role fits into an organization. Then I addressed what it means to obtain meaningful patents. We identified the three principles that apply if the objective is to obtain meaningful patents:

1. Right invention

2. Right market circumstances

3. Right patenting opportunity

In my last post I addressed the concept of “right market circumstances.” This time I will address the concept of the “right patenting opportunity.”

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Best practices for rebranding using social media: Changing a company image

By Alexandra Reid

This is part two of my three-part series on tactical methods companies can use to carry out rebranding across multiple social media accounts. Last week, I discussed common pitfalls companies face during the process of changing their names on Facebook, LinkedIn and Twitter and how to overcome them. Today, I’ll focus on the steps required to change your company’s image across these social media channels, as well as YouTube and blogs.

It should be noted that rebranding is far more than just a change in visual identity and must be regarded as part of an overall strategy. If a brand has lost its relevance, changing its image will not fix its problems. You can put lipstick on a pig, but it won’t hide the fact that it’s still a pig. If this is the case, the company must reevaluate its answers to those core marketing questions about relevance, uniqueness, value, positioning and why people should care.

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Getting university IP to market: How Canada falls short

This is the 27th article in a continuing series that examines the state of the ecosystem necessary to successfully bring technology to market. Based on dozens of interviews with entrepreneurs, venture capitalists, angel investors, business leaders, academics, tech-transfer experts and policy makers, this series looks at what is working and what can be improved in the go-to-market ecosystem in the United States, Canada and Britain. We invite your feedback.

By Francis Moran and Leo Valiquette

The Canadian university system costs about $25 billion a year. The total income for all Canadian universities from licensing their intellectual property is around $50 million. Subtract the cost of managing that IP and you’re left with a net income of only $15 million. Getting technology to market is clearly not a big income stream for the typical Canadian university.

Those numbers come from The Way Ahead, Meeting Canada’s Productivity Challenge, by Tom Brzustowski, a professor at the University of Ottawa’s Telfer School of Management. While the book is a few years old, the overall trend illustrated by those numbers hasn’t changed. However, Brzustowski also quotes one of our past contributors, Doyletech’s Denzil Doyle, who puts these numbers in their proper context. According to Doyle, the IP income to universities represents only 2.5 percent of the new sales generated by products based on it. Do that math and you arrive at $2 billion — $2 billion in annual sales for the Canadian economy. That isn’t an insignificant sum.

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Embargos, yes; exclusives, no

This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from January 2008. We welcome your feedback.

By Francis Moran

My colleague Danny Sullivan made the strong case earlier this week in favour of negotiating embargos with trusted journalists that gives them advance access to your announcement and executives so they can do a better job with the story. In return, they promise not to publish or broadcast anything until an agreed upon time and date, usually the point at which you release the news to the rest of the world. The benefit to the company making the announcement is that the journalist has more time and flexibility to deal with the story and, guess what, so does the company. It’s a tidy win-win situation, and something we do whenever practical.

Something Danny didn’t get into, though, is the frequent situation where clients confuse embargos and exclusives, an understandable mixup given that both usually entail giving select journalists advance access to the story. But whereas embargos still treat all media outlets equally in terms of when they can run with the story, an exclusive entails favouring one, or a small handful of, outlets, giving them advance and exclusive access to the story and permission to run with it prior your making a more general announcement.

Journalists love exclusives. Some clients swear by them. We point blank refuse to do them, and here’s why.

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Recent Comments

  • The Future of A&R – Walabe : [...] http://francis-moran.com/marketing-strategy/top-10-questions-every-strategic-communicator-should-ask... [...]

  • Traditional Marketing is Dead – Long Live Bikini Waxer Marketing | Scalexl : [...] pointed out by Alexandra Reid on the Francis Moran website content marketing is becoming more and more like journalism. So, it is not just about the content, [...]

  • It’s Summertime…and the Networking is Easy? | THE MERRAINE BRAIN : [...] In fact, summer is perhaps one of the times least used to network, yet at the same time has shown to be the most productive time to network. People tend to be in a brighter mood compared to during the gloomy winters-especially where I am from in England! Networking needs to be fun and not approached as another chore, like mowing the lawn. (http://francis-moran.com/marketing-strategy/social-media-strategy-why-meeting-in-the-real-world-matt...) [...]

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