This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from January, 2009. We welcome your feedback.
By Danny Sullivan
At inmedia, we frequently position ourselves against those whose perspective is that PR is “all about relationships.” And, while I wholeheartedly stand by our mantra that it is the ability to convey a story and not the relationship that dictates PR success, it cannot be denied that relationships are still important. They are even more relevant from the perspective of a PR firm’s clients than for the PR firm itself. PR firms come and go but, assuming a company sticks around, its relationship with its target media will last forever.
This week, one of my clients traveled to New York to meet face to face with a group of editors from a key trade publication that covers his company’s market. Was this meeting at the request of the editors? No, we brokered it from our end. Was it for an article they were working on? No. So why was this meeting happening? Simple. It was for the relationship.
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This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from February, 2009. We welcome your feedback.
By Leo Valiquette
There is no question that we PR types are often taken to task for blitzing the world with news of little relevance or importance or, at least, for failing to ensure that the news is relevant and important to the hapless targets in range of our scatter guns.
In an ongoing series of posts chronicling his study of the pitches that flood his inbox, research analyst Josh Bernoff has been examining why three quarters of the PR email he receives is irrelevant. He makes the point of saying, “I really like working with PR people, I just don’t like all of their tactics.” After working for 14 years as an analyst and being barraged by tens of thousands of emails during that time, he believes his exercise in navel-gazing is well justified.
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This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from May 2009. We welcome your feedback.
By Leo Valiquette
Recently, Francis fielded a question on LinkedIn about the value of running a survey to generate media coverage.
Surveys can be used effectively to position a company, but not if the company is perceived simply as a sponsor of an external survey. Francis cited the example of one IT consultancy that, on inmedia‘s counsel, did away with its external survey of CIOs and instead realized much better media traction from publishing the results of an internal census of its own IT experts. The spotlight was shifted from a group of faceless CIOs to the consultancy’s own knowledge keepers, positioning the consultancy as an authoritative subject matter expert rather than a mere survey sponsor.
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This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from September 2009. We welcome your feedback.
By Leo Valiquette
It’s been a while since I have expounded on the subject of reference customers. (OK, it’s been a while since I’ve expounded on any subject on this blog, but here I am, back in form.)
In our work at inmedia, where we strive to engage with the editors of specific trade and industry titles to sell them on the merits of a client’s story, enthusiastic reference customers who can articulate the pain points that were addressed by our clients’ products will, more often than not, make the editor sit up and take notice.
Customers who have actually opened their wallets for a vendor’s product or service provide validation and demonstrate uptake in the market. They can speak in dollars-and-cents terms about why they adopted a particular product and the benefits and return on investment they have derived from it.
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By Leo Valiquette
It has been a thirty-year journey for Ottawa’s QNX Software Systems, largely under what has jokingly been referred to as “stealth mode.” Last year, the company saw its brand boosted through its acquisition by Research in Motion as the mobile device maker sought out QNX’s expertise in realtime operating systems (RTOS) to help make its Playbook a reality.
But though it remained relatively unknown in its own backyard, QNX had already cemented its market position before RIM came knocking thanks to its own unique customer-centric approach and the support of its previous owner, Harman International. Derek Kuhn, vice-president of sales and marketing, and Sebastien Marineau-Mes, vice-president of engineering, spoke this morning at OCRI’s execTALKS breakfast about how their company has evolved over the years.
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By Danny Sullivan
