This is the next entry in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from January 2008. We welcome your feedback.
By Francis Moran
My colleague Danny Sullivan made the strong case earlier this week in favour of negotiating embargos with trusted journalists that gives them advance access to your announcement and executives so they can do a better job with the story. In return, they promise not to publish or broadcast anything until an agreed upon time and date, usually the point at which you release the news to the rest of the world. The benefit to the company making the announcement is that the journalist has more time and flexibility to deal with the story and, guess what, so does the company. It’s a tidy win-win situation, and something we do whenever practical.
Something Danny didn’t get into, though, is the frequent situation where clients confuse embargos and exclusives, an understandable mixup given that both usually entail giving select journalists advance access to the story. But whereas embargos still treat all media outlets equally in terms of when they can run with the story, an exclusive entails favouring one, or a small handful of, outlets, giving them advance and exclusive access to the story and permission to run with it prior your making a more general announcement.
Journalists love exclusives. Some clients swear by them. We point blank refuse to do them, and here’s why.
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By Linda Forrest
On this blog, we’ve written quite a bit about the PR value of reference customers and how to groom them. What we haven’t yet explored is how your PR team works with the balance of your team to cultivate that reference and ultimately exploit it to the highest degree within your PR program. This post aims to do just that.
How does your PR team know which customers to approach to be a reference?
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This the next in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from November 2007. We welcome your feedback.
By Francis Moran
We heard this one again last week.
Generating effective coverage of a client’s story is not all about the relationship I have with reporters; it’s all about the value of the story I have to tell.
This has long been the top-ranked of Francis’s Favourite Fictions, and for two good reasons. First, it’s incredibly widely held, believed in by clients and actively promoted by agencies. Second, it is so demonstrably untrue that after 30 years practice as both a journalist and PR guy, I remain utterly gobsmacked that it retains such unassailable currency.
Having worked the trenches of daily, weekly and monthly journalism, for both print and broadcast outlets, on both a local and national level and for both general news media and trade publications, some of my strongest and truest professional and personal relationships are with journalists. And I couldn’t lean on the best of those relationships to get a client of mine even a column inch of coverage that the client’s story didn’t merit. More to the point, I wouldn’t risk my own credibility by even trying.
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This the first in our “Best of” series, in which we venture deep into the vault to replay blog opinion and insight that has withstood the test of time. Today’s post hails from September 2007. We welcome your feedback.
By Francis Moran
When I started this little tech PR agency, the world of online media outlets was still very much in its infancy. And an early fiction we had to deal with was a widely held belief that online media were some kind of a different beast from their print or broadcast brethren, and that only a PR agency that specialized in online media could reach these brave new e-journalists.
Our conviction was that these outlets might well be new but that there was nothing at all novel about a time-tested best-practices approach to pitching them, one based on pegging the natural news value of a client’s story and then pitching it only to those who would see that value. And we were right; from Day 1, our clients enjoyed the same widespread coverage online as they did in other media formats.
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By Linda Forrest
Does everyone remember the game broken telephone? There’s a brilliant example of it from the Simpsons that added the phrase “Purple monkey dishwasher” to the lexicon of some circles.
What does this have to do with B2B marketing? When it comes to the media, quite a bit, as it turns out.
As Francis wrote last week, while media coverage is more credible than paid advertising, the message is hard to control:
Media relations practitioners have no say over how much space their story will get, where or when it will run, or what other messages — even opposing messages — might also run in the same story. You can mitigate this lack of control and vastly increase your chances of achieving your desired outcome, however, through the effective and strategic planning of your media relations efforts along with a sharp tactical understanding of how newsrooms operate.
In today’s age of media aggregation, it becomes even more challenging to control the message as media coverage that could be incorrect, misleading, or otherwise wrong can mutate and propagate well beyond the initial piece.
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By Francis Moran
